Press Release


American Airlines has awarded a new ground handling to Worldwide Flight Services (WFS) in North America to cover passenger and ramp handling at Saint Thomas Island and passenger handling at Saint Croix in the U.S. Virgin Islands.

Commencing in May in Saint Thomas and June in Saint Croix, the new contract is the latest in a series of important new business gains achieved by WFS in North America over the last nine months.
May will also see the start of new contracts with Aer Lingus at Washington Dulles International Airport for the provision of cargo handling, passenger and ramp services while, in March, WFS began work on a new passenger and cargo handling contract with Philippine Airlines at New York JFK.

Since mid-2014, new customers for WFS’ cargo handling services in North America have included Air China in Washington, Asiana Airlines in Los Angeles, Leisure Cargo in Montreal, Norwegian Air in Orlando, Qatar Airways in Miami, New York JFK and Dallas Fort Worth, Sun Country Airlines in Miami and Las Vegas, and Westjet in Honolulu. A further four contracts have been gained at New York JFK for Etihad Airways, Air India, Centurion Air Cargo and Qantas.

New ground handling contracts over this period have been awarded to WFS by Air China in Washington Dulles, Allegiant Air at a new station in Asheville and in Pittsburg, Azerbaijan Airlines in New York JFK, La Compagnie in Newark, Delta Air Lines at Henry E. Rohlsen Airport in the U.S. Virgin Islands, Etihad Airways in Dallas, and Porter Airlines at Burlington International Airport.

Claudine Bonthoux, Executive Vice President North America at WFS, said: “These new contracts spread across our network in North America are a great tribute to our teams at these locations who are working so hard to maintain and build our reputation as a high quality service provider to high quality airlines. These are prestigious contracts with leading airline customers and we intend to repay their confidence in us by providing the timely, efficient, safe and professional handling services they expect from WFS.”

About WFS

WFS was founded in 1971 and is a leading global provider of ground handling and technical services, and the world’s largest cargo handler. Today it is present at over 140 major airports in more than 20 countries on five continents. WFS serves 300 airlines globally, handling four million tonnes of cargo and serving 50 million airline passengers per annum. The company employs 10,000 staff worldwide and has annual revenues of more than €620 million.