Our people

Kerry Mok Group President and Chief Executive Officer

Kerry is the President and Chief Executive Officer of SATS. He joined the company in June 2018. Prior to this, he was the Chief Executive Officer of YCH Group.

Kerry is a seasoned executive with more than 25 years of experience in supply chain management and logistics. He held various senior appointments prior to his move to YCH Group, including his role in Goodpack Limited as the acting Chief Executive Officer and Chief Operating Officer. Before that, he held the position of Managing Director, Strategy – Operations and was also head of the ASEAN Supply Chain Strategy practice for Accenture. Kerry was also previously Senior Vice President – Global Head of Technology Sector and APAC Technology Sector & Service Logistics with DHL, accountable for the strategy and growth of the Global Technology Sector for DHL Supply Chain.

Kerry has been an active contributor to tripartite initiatives. He is a member of the Future Economy Council’s Connectivity Sub-Committee since 7 January 2022 and served on the Ministry of Communication and Information’s Infocomm Media Master Plan 2025 working group. He is also a member of the International Advisory Panel for Sustainable Air Hub.

Kerry graduated from Monash University, Melbourne, Australia with a Bachelor of Business, Accounting (First Class Honours).

François Mirallié Deputy Chief Executive Officer Gateway Services Global

François Mirallié is the Deputy Chief Executive Officer Gateway Services Global. He joined the company in August 2016 as Group Chief Financial Officer.

François is a seasoned executive with global experience, and was CFO of Customs Sensors & Technologies before joining WFS. Prior to this, he had held similar positions in several multinational companies, including Ion Beam Applications, a company listed on the Brussels Stock Exchange; MediMedia, a publishing and marketing services business; Vizada, a satellite telecommunications company; and Zodiac Marine & Pool.

François graduated from Ecole des Mines de Paris and the Wharton Advanced Management Program at the University of Pennsylvania.

Michael Simpson Chief Executive Officer Gateway Services, Americas

Mike Simpson is Chief Executive Officer Gateway Services, Americas. He joined the company in August 2016 as the CFO the Americas and was promoted to Executive Vice President the Americas in 2019.

Mike oversees WFS operations in North and South America. Prior to joining WFS, he was CFO of Sensis, Inc., a print and digital media portfolio company owned by Platinum Equity Holdings, LLC. Michael also served as CFO in several Platinum portfolio companies and Vice President of Portfolio Operations, managing the financial and operational transition of newly acquired companies at Platinum Equity. Prior to this, he was CFO of CompuCom Systems, Inc., an IT outsourcing company in North America.

Mike holds an MBA in Finance from St Mary’s University and a BBA in Accounting from Abilene Christian University.

John Batten Chief Executive Officer Gateway Services, Europe, Middle East, Africa and Asia (EMEAA)

John Batten is Chief executive Officer Gateway Services Europe, Middle East, Africa and Asia (EMEAA). He joined the company in 2015 as the Executive Vice President for WFS Business Development. He later took on the role of EVP for WFS’s cargo operations in Europe, the Middle East, Africa and Asia.

John has over 45 years of senior leadership experience in the aviation industry. Before joining WFS, John was EVP of Cargo at Swissport. Prior to this, he was Senior Vice President of Cargo at Qatar Airways. He also held a leadership position at TNT Airways and was responsible for setting up the airline. An active member of IATA working groups on e-Freight, e-AWB and Cargo 2000, John is now a Cargo iQ board member.

Bob Chi Chief Executive Officer, APAC Gateway Services

Bob Chi is the Chief Executive Officer, APAC Gateway Services of SATS as of 1 October 2024, following the restructure of the Gateway Services business.

In this capacity, he will grow the SATS’ APAC market share and manage operations in overseas airports, including the SATS network of overseas stations via our subsidiaries, joint ventures, and associates. He will also identify and leverage the SATS Group’ global network of stations and operations to drive long-term value in the business.

Bob joined the company in August 1988 and has previously served as the CEO of Gateway Services and the Chief Operating Officer of the business unit. He has held several other executive and managerial positions in SATS including the Senior Vice President of Sales & Marketing where he was in charge of airline network marketing, key client management and ground handling contracts in Singapore. Prior to that, he was also Chief Executive Officer of SATS-Creuers Cruise Services Pte. Ltd., where he oversaw the management of the cruise terminal at Marina Bay Cruise Centre Singapore.

Bob has also worked in various capacities in cargo, marketing as well as catering services. He was instrumental in setting up SATS Asia-Pacific Star Private Limited, a wholly-owned subsidiary of SATS which provides ground handling and inflight catering services to low-cost carriers at Singapore Changi Airport.

Bob holds a Master’s degree in Business Administration from Leicester University and graduated as a Public Services Scholar from the National University of Malaysia (UKM).

Jason Bixby Chief Financial Officer

Jason joined WFS from the Cerberus Operations & Advisory Company (COAC) where he has worked for the last 15 years.  While working with COAC, Jason was Chief Financial Officer at several Cerberus portfolio companies, including YP Print Media (yellow pages), NewPage (coated paper) and Coram Healthcare.  In addition, he has worked with the Cerberus Private Equity team and portfolio companies on many acquisition diligence, integration and operational improvement initiatives.  Prior to COAC, Jason held various leadership and finance roles in Medtronic and General Electric.

Edgar Luiz do Nascimento CEO

With over 22 years of experience in the organization, Nascimento began his career in Operations and was promoted to Director of Operations in 2014 after WFS acquired the company. In 2019, he became Director of Planning and Strategy, and in 2022, shortly before SATS acquired the WFS group, he was appointed Executive Vice President and most recently in 2024, Edgar was named CEO of Orbital.

Frank Clemente SVP Cargo

Frank Clemente joined WFS in 2016 based in Chicago IL. Frank brings 30 years’ in GHA operational experience, in Cargo and Ground handling. Frank started as Senior Vice President of Cargo North America. As of 2022, Frank has taken over the express operation in addition to his cargo responsibility. Prior to WFS Frank was the Chief operation Officer of Cargo for Swissport international.

Paul Walton SVP Ground Handling

Before joining WFS to lead the Express Business unit in 2020, Paul served as Menzies Aviation Senior Vice President of Sales and Commercial Operations for the Americas. He has held several positions in his tenure with Menzies Aviation in commercial and operational roles.  His career also include three years working with Swissport Cargo Services as Vice President of the West Region.

Paul started his early career working on the ramp in Pittsburgh, Pennsylvania while attending university progressing through sales and general manager roles with Ogden Ground Services, which was sold to Menzies Aviation in 2000.  He graduated from Robert Morris University with a degree in Business Administration/Aviation Management.

Steven Barrett Chief Information Officer

Steven graduated from Florida Institute of Technology with an MBA in Management and a B.Sc. in Computer Science. Steven has over 20 years of experience in business operations and is skilled at aligning IT organizations strategically with business objectives while ensuring robust security and compliance measures are in place. Prior to joining WFS, Steven was the SVP,
Chief Information Officer at Off Lease Only & CarSquad, A Cerberus Capital Management Company.

José Canales SVP Commercial Americas

José Canales, is the Senior Vice President responsible for leading our commercial strategy and business development for the Americas region for both Cargo and Ground handling services. The region is composed of +97 airports stations in North America and a further 19 stations in South America (Brazil). He works closely with the international commercial team to ensure alignment with the Group’s accelerated growth plan.

He has over 25 years of success leading domestic and international supply chain management, logistics and Ground Handling operations in Asia, Latin America, and the United States. He served in a number of senior management positions at Swissport Ltd. and Panalpina Ltd. with a solid track record establishing operational excellence, driving successful turnarounds, and delivering sustainable, profitable growth for multi-country regions and strategic accounts. In October 2021 he joined Worldwide Flight Services and as of January 2023 he is under his current role.

José Canales holds a degree in International Trade from WCTC in the United States and graduated from Cranfield University – Cranfield School of Management in UK with a degree in Supply Chain Management.

Mark Berner SVP HSSE

Mr. Berner has worked in aviation for 30+ years, starting out on the ramp as a baggage handler, and filling a variety of leadership positions in ground and flight operations including 15+ years as the Part 119 Director of Safety for both a passenger and cargo FAR Part 121 airlines (and one Part 135 operator).  During this time Mr. Berner also flew  in airline operations as an Airline Transport Pilot type rated in CL65 (CRJ) and Boeing B737 aircraft in both passenger and freighter service.  Mr. Berner has a Bachelor of Science in Aviation Technology and Operations from Western Michigan University and completed the George Washington University certificate program in Aviation Safety and Security.

Jeffrey Bounds SVP Operational Excellence & Business Performance

Jeffrey Bounds joined WFS in 2017 and is based in Dallas, TX.  Jeffrey brings 20 plus years of experience in Operations, Finance, M&A, Transition, and Integration Management. He has held several roles at WFS starting as Vice-President Operations Planning & Finance, was promoted in 2020 to Senior Vice President PMO, and in 2023 moved to the roll of Senior Vice President Operational Excellence & Business Performance. Prior to WFS, Jeffrey held Finance roles at McGraw-Hill Higher Education, United Airlines, FedEx Express and Operational & Engineering roles at Ford Motor Company and MacLean Fogg. Jeffrey holds an MBA in Finance from University of Indianapolis and a Mechanical Engineering Degree from Arkansas State University.

Emily Somerville Senior Vice President Legal

Emily Somerville is the Senior Vice President Legal, of WFS in the Americas.  

Prior to WFS, Emily was VP & Head of Legal and Governance at Navigator Global Investments, a publicly traded Australian asset management firm where she oversaw domestic and international mergers and acquisitions and provided strategic counsel to the Board and executive team. Her oversight included compliance with all legal and regulatory requirements.

Terry Schwabe President Oxford Airport Technical Services

With over 30 years in the Aviation industry, Terry has a proven track record of driving operational and financial success for airport operations globally. Prior to joining WFS, Terry spent the last 13 years in Senior Leadership roles in the aviation industry-leading teams in Ground Handling, Field Operations, aircraft line maintenance/parts repair and airport baggage handling systems. In addition, Terry spent nearly 10 years with Delta Airlines, rising up from a Station Manager role managing 150 employees and 50+ flights per day to a Director, Customer Service and Operations overseeing 1800+ employees in multiple locations for Delta.

Terry has been with WFS/Oxford since September 2022 as Chief Operating Officer. During Terry’s first year at Oxford he has been focused on driving process optimization and developing important customer relationships with Oxford’s diverse portfolio of clients-both airport authorities and commercial airlines.

Dan Parker VP Commercial EMEAA

Dan is a highly experienced aviation executive with 35 years in the industry. A Business Honours graduate from Surrey University, he has held senior leadership roles at several prominent airlines, including Qatar Airways, Virgin Atlantic, and Air France.

Most recently, he served as VP Cargo, Asia for Qatar Airways, overseeing a USD3bn P&L portfolio. His expertise spans multiple disciplines, including Operations, Revenue Management, Pricing, Network Planning, Procurement, and business consultancy. Dan’s international career has included postings in the Middle East, Asia, and Europe.

Henry Low Chief Executive Officer of SATS Singapore Hub

Henry Low is the Chief Executive Officer of SATS Singapore Hub, a pivotal Gateway Services division structured to drive the global competitiveness of the Singapore Air Hub, powered by a future-ready workforce and advanced systems. He oversees critical activities such as ground handling, cargo handling, meal uplift, security services, and aviation laundry, ensuring the safe and timely departure of flights.

Prior to his current role, Henry was the Chief Operating Officer of the SATS Group, where he was instrumental in managing various corporate functions to improve safety, operational excellence, and innovation through technology and data. He joined SATS in October 2022 as Global Head of Special Projects, where he led integration programs and drove operational excellence.

With over 25 years of leadership experience, Henry has a broad background in general management, category management, project management, operations, and global launches.

Before joining SATS, Henry was the Director and Country Manager for Amazon Singapore, where he successfully launched and managed Amazon.sg, Amazon Fresh, and Amazon Global Store businesses with teams across Singapore, the United States, and India. Henry had also led several UK fulfilment centres, served as the Asia Pacific operations director for speciality fulfilment and was a key member of the international leadership team for new marketplace expansions. Additionally, Henry was on the board of directors of Amazon Asia Pacific Holdings, Amazon Payments and the Infocomm Media Development Authority. Before joining Amazon in 2010, Henry held senior command and staff roles for 15 years within the Singapore Ministry of Defence.

Henry holds a Bachelor of Science (Honours) in Psychology from University College London, UK, and a Master of Business Administration (Honours) from IMD, Switzerland.

Ian Chye Chief Legal Officer

Ian joined SATS as Chief Legal Officer and was appointed Company Secretary in October 2022. He is responsible for the Group’s legal and corporate secretariat functions.

Before joining SATS, Ian was General Counsel at private equity firm Clermont Group where he provided strategic counsel on legal, corporate governance and compliance as well as led all M&A and venture capital activity globally.

Ian is a seasoned legal professional with experience in both private practice and in-house leadership roles, with broad expertise in corporate advisory, public and private M&A, competition law, and structured finance. Prior to Clermont Group, Ian spent significant time with Cargill where he was responsible for its Asia-Pacific M&A activity as lead lawyer amongst other internal leadership roles.

Ian holds a Bachelor of Laws from the University of Leeds, a Postgraduate Diploma in Singapore Law from the National University of Singapore, and a Postgraduate Diploma in Economics for Competition Law from King’s College London.

Andrew Bonney Global Head of Project Management Office

Andrew Bonney joined WFS as Interim Global PMO in 2018. He is based in Paris.

Andrew brings with him over 25 year’ experience in operations across the automotive, oil and gas, heavy equipment and industrial products sectors. Working in-house and in consultancies, he has led operational turnaround programmes, he developed and implemented deployment strategies, profitability improvement programmes and production systems.

Prior to joining WFS, Andrew was Interim Head of Commercial at Staples Solutions Since 2017 with commercial responsibility for B2B and online business across six European regions. He joined Staples Solutions in 2017 as Interim PMO lead where he set up the Programme Management Office.

Andrew has a Bachelor of Engineering from the Royal Naval Engineering College.

Robin Harkness Chief Financial Officer

Robin is CFO of Europe, Middle East, Africa and Asia and is based in Amsterdam. He joined WFS in 2021 as Senior Vice President Finance and Commercial. Robin is a Chartered Accountant and brings 15 years of financial, operational and commercial role experience gained through working with a broad range of international B2B and B2C businesses. He previously worked for Cerberus Capital Management, Staples Solutions and Ernst & Young.

Jimi Daniel Bindseil Hansen Senior Vice President Operational Excellence

Jimi Daniel Bindseil Hansen is Senior Vice President for Operational Excellence EMEAA and is based in Copenhagen.

Jimi’s career at WFS started in 2006 and has evolved through various operational roles to focus on Operational Excellence. He leverages the knowledge gained from his extensive experience in operations and understanding processes, to contribute to the organisation’s continuous improvement initiatives. Jimi leads a team centred on adaptability, a commitment to learning, and the ability to apply insights gained from hands-on experience to drive operational efficiency and excellence.

Loys AZZOUZ VP Operations Management System

Loys Azzouz is VP Operations Management System at WFS EMEAA and is based in Paris. Loys is responsible for Operations Standards and Manuals, and oversees their implementation and effectiveness through the quality assurance team. He also develops training programmes to ensure staff comply with established standards. Loys represents WFS as part of the IATA Cargo Handling Council (ICHC).

Loys has a master’s degree in Engineering and prior to joining WFS in 2021, spent 20 years in the automotive industry, where he held various senior management positions.

John Dowds VP Service Delivery

John has over 25 years of experience in cargo in both airline and handling. Starting off with bmi at Heathrow, he served in multiple roles in Customer Services and Operations finishing as the Head of Operations when he left in 2012.   A 5 year stint in the Middle East followed with responsibility for the global handling function of Qatar Airways.  During a period of double digit growth year on year, he oversaw the introduction and expansion of the B777F fleet, an increase of +50 new stations and worked on the transition to the new Doha airport and Cargo Terminal in 2014. John has been with WFS since 2017 as Vice President for Service Delivery – EMEAA.

Thierry Giboulot VP HSSE

Thierry Giboulot is VP HSSE at WFS and is based in Paris. He leads Health, Safety, Security and Environmental performance across EMEAA region, providing central support to each country and developing strategies and plans to ensure WFS meets is goal of being “best in class”. He has engaged countries in building regional dashboards to monitor energy consumption, natural resources consumption and CO2 emissions to better manage Environmental Impacts of WFS operations. Thierry is a member of the Sustainability Committee of the Airport Services Association.

Before WFS, Thierry worked for 7 years in FedEx and 20 years in pharmaceutical companies as Safety & Environment expert

Deep Sagoo VP Business Development Europe

Experienced professional with 30 years working in different industry sectors and finance/commercial roles. 12 years experience in cargo and ground handling, having held senior Finance positions in Menzies Aviation and dnata before joining WFS in 2017. Recently appointed VP Business Development Europe, following 5 years of regional CFO roles covering EMEAA Ground and then NEAA (Northern Europe, Africa & Asia).

Mohammed Esa Global Head, Gateway Services Key Accounts & Strategy, SATS Group

Esa brings 30 years of global Leadership experience in Commercial, P&L and Operational roles in the transportation & logistics industry.

He has spent the last 18 years at Agility Logistics where he was most recently SVP Global Business Development & Global Lead Digital Customer Solutions. In this role, Esa was responsible for shaping & executing Agility’s commercial strategy including building and scaling solution driven, strategic, long term customer relationships across various industry sectors. As part of his digital role, he was overseeing the delivery of a consistent experience for Agility’s customers as well as deploying new and emerging technology solutions including IOT, Blockchain and enhanced Supply Chain Visibility to improve the customer experience.

Prior to his global role, he was Agility’s Chief Executive Officer & SVP of UAE, Oman & Bahrain where he led a turnaround of loss-making entities, improved operational performance, developed new product offerings, and optimized the contract logistics facilities in the region. His previous role at Agility was VP Sales for the Asia Pacific region, based out of Hong Kong where he was responsible for establishing & scaling the regional business development function.

Before joining Agility, Esa spent 13 years at Emirates Airline, based in Dubai doing various roles in Finance, Operations & Business Development.

Born & raised in India, Esa has spent the last 30 years crisscrossing the world with his family and currently lives in Basel, Switzerland. His personal interests include hiking, tennis, reading, spirituality & consciousness.

Emma Deane VP Business Development Asia, Middle East, Africa

Emma is responsible for developing WFS’ portfolio within the Africa, Middle East and Asia-Pacific region.  This includes entry to new markets through airport concessions and licences, partnerships, joint-ventures, and supporting M&A initiatives.  Emma is based in Dubai, where she has worked across Airport Operations, Lounges, Airline Catering and on-board Retail for the last 16 years.  Originally from Australia, Emma holds an honours in Law at the Australian National University, and Masters of Aviation Management from the University of New South Wales. Emma is also an active member of a number industry organisations supporting diversity in the Aviation and Logistics Industries.

Clare Liu Global Accounts Director Mainland China

Clare Liu has been working with WFS to lead developing Chinese market since 2003.  Clare focus on the business development with Chinese carriers and airports along the rapidly growing civil aviation market, establish and maintain good connections with the Chinese civil aviation industry to ensure WFS has a strong brand reputation.

About 30-year-experience in aviation, Clare has the breadth of knowledge of not only the industry, but also WFS’s policies, processes and procedures, and intimate familiarity with the business objectives of Chinese carriers both locally and abroad to identify, develop, and seize on opportunities to increase our business in the network.

Patricia Aliperti Head of Commercial - Brazil

Patricia is the head of the Commercial department for WFS/Orbital Brazil.

As head of commercial she leads the team that manage the sales of all ground handling, security and cargo business, as well overseeing marketing development post sale operations. She is based at WFS/Orbital, head office in Guarulhos/São Paulo.

Patricia joined the company in 2008 where she worked in operations. After 6 months she was invited to headquarters where she acted as lead Personal Assistant for the company’s executive presidents. In 2012 she moved into commercial management and became head of commercial in 2018.

She holds an MBA in business administration and a specialization in Chief Mkt officer from FGV.