Worldwide Flight Services (WFS) has become the first handler to win the BRUcargo Award, presented annually by Brussels Airport Company to recognise and incentivise service excellence.
The award – now in its 13th year – was presented at a special ceremony attended by senior executives from some 200 companies operating at the airport.
WFS has provided cargo handling services at Brussels Airport for almost 27 years and manages over 140,000 tonnes annually for some 60 customers.
Marc Claesen, Regional Vice President of WFS in Belgium, said: “We are extremely proud to have been recognised for the quality of service our team in Brussels are consistently delivering for our airline and forwarder customers. Brussels is a major station in WFS’ global network and an airport where we are investing and growing as more companies choose us as their preferred partner.”
Steven Polmans, Head of Cargo & Logistics, Strategic Development at Brussels Airport Company, added: “We are very happy that, for the first time, a handling agent wins the BRUcargo Award. It not only shows the importance of a handling agent to the overall cargo product we want to offer as an airport, but it confirms that, today, handling agents can still make a significant difference. The investments done by WFS in the recent past, their cooperation in the community projects and the flexibility shown to support our growth at the airport and accommodate new customers make WFS a truly deserved winner of this award!”
The award was presented to Marc Claesen and Philippe Verdonck, General Manager, Belgium at WFS by Brussels Airport Company’s Director Strategic Development, Piet Demunter.