Safety / Security - World Flight Services : WFS WORLDWIDE FLIGHT SERVICES

Safety / Security

At WFS, the safety and security of our people, our customers and their assets, is our number one priority. We put significant investment behind this commitment, with industry leading security and safety technologies, world class training and robust assurance regimes. Our ‘Best in class’ safety and security programmes go above and beyond regulatory requirements, and we comprehensively manage incidents, compliance, hazards and risk through Pulse, our cloud-based, centralised data platform.

WFS promotes a Just Culture where free and open reporting of safety and security incidents and near misses is actively encouraged. All employees are treated fairly, and wilful violations, gross negligence and reckless behaviour are not tolerated.

Safety and security at WFS are led by the Global Head of Safety & Security, supported by regional teams with extensive experience in safety and security within both ground handling and cargo operations.

This team is constantly monitoring industry developments to ensure that we adapt our workforce and infrastructure to manage any risks and threats, especially in the event of a crisis.

Protecting our employees and customers

We are constantly monitoring industry developments and are agile in adapting our workforce and infrastructure to manage any risks and protect the safety and security of our employees and customers, especially in the event of a crisis.

As a result of the COVID-19 pandemic, changes have been made to infrastructure to support employee safety, facility maintenance and new ways of working. This includes adjusting shifts, rethinking workspaces as well as enhanced workplace cleaning regimes, hand-washing stations and the marking of new work zones to respect physical distancing guidelines.


WFS holds various safety, security and environmental accreditations at locations across our network, including ISAGO, ISO 9001, OHSAS 18001, TAPA, RA3, AEO and CEIV Pharma.

WFS is an active participant in International Air Transport Association (IATA)’s Ground Operations Group (GOG), ISAGO Oversight Committee (GOC), Cargo Handling Council (ICHC), and is a Board member of the Airport Services Association (ASA) and Cargo IQ.